Rider Conduct

In order to ensure the safety and comfort of all riders, including van drivers, customers, their personal care attendants, and companions, all riders must adhere to the following rules of conduct:

  • No eating, drinking, or smoking while on board the vehicle.
  • No riding under the influence of alcohol or illegal drugs as defined in Tennessee Statutes governing operation of motor vehicles.
  • No abusive, threatening or obscene language or actions.
  • No deliberate fare evasion.
  • No operating or tampering with any equipment while on the vehicle.
  • Unless a headset or earphones are used, radios, cassette tape players, compact disc players, or other sound generating equipment shall not be played on the vehicle.
  • No petting guide dogs or other service animals without the permission of the owner.
  • Baby strollers, walkers, canes, and other similar mobility aids must be folded and stowed so as to not block the aisle or cause injury to persons on the van.
  • Heads, arms, and other body parts must be kept inside the van and objects must not be thrown from van windows.
  • Except when they are boarding or exiting, passengers shall remain seated and shall refrain from actions that divert or distract the van driver from operating the vehicle.
  • For safety reasons, passengers may not transport on transit vehicles car batteries, fireworks, flammable liquids, or propane bottles.